​​Deliver Power To Your Dream

+86-755-3312-2477  INFO@POETRONICS.CN​

​Power over Ethernet &

Power Supply Specialist & Manufacturer

Terms & Conditions

YOUR PURCHASES FROM POETRONICS ARE GOVERNED BY THESE TERMS OF SALE. PLEASE REVIEW THEM CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. BY PLACING AN ORDER ON POETRONICS. YOU AGREE TAT YOU ACCEPT AND ARE BOUND BY THESE TERMS OF SALE.

ORDER ACKNOWLEDGEMENT/CONFIRMATION
We will send you a formal Quotation/Proforma Invoice via an email that must come with our domain name “poetronics.com” or "poetronics.cn" as an acknowledgement and confirming the previous discussion about purchase intention, shipping and any other terms & conditions as negotiated. To reach an agreement, customers should formally send it back with signature and company chop if applicable.

When you merchandise ships, you will receive an email confirming shipment of the order. An order acknowledgement does not signify POETRONICS’s acceptance of your order, nor does it constitute confirmation of our offer to sell. Poetronics reserve the right to reject any order customer place with us and to limit terms & conditions on any order, without giving any reason. If we reject customer's order, we will attempt to notify you using the e-mail address you leave to us when you sent the inquiry.

CANCELLATION POLICY

The goal by Poetronics is to complete and ship orders as quickly as possible, so we POETRONICS will process your order immediately when we have received your deposit (30% or 100% of order amount as indicated in following payment terms), For this reason, we would like to suggest you to pay the order as soon as possible, so as to enable us to prepare the production as earlier as possible. Usually we CANNOT make changes to or cancel your order once it has been submitted by you. But things can change if we have not received your payment and we allow you to make slightly change to or add some requirements for the ordering items that must base on mutual agreement, Poetronics may reject any changes on the order once we have confirmed and started the production. So please ensure that your products ordered, labels, signs and logo requirements and all other order information is correct before placing your order. If an error is made by you, you may be responsible for all of the expense cause by the changes as required.

Trade Terms/(Pricing, Shipping Charges and Sales Tax)

Prices/Quotation from POETRONICS are usually EX-WORKS based which do not include shipping and handling charges or import taxes (based on the specified shipping address). FOB (Free-On-Board), CNF/CRF (Cost and Freight), CIF (Cost Insurance and Freight), DDU (Delivered Duty Unpaid), DDP (Delivery Duty Paid) are available based on negotiation and final mutual agreement.

Payment Terms

- Payment method: T/T(Telegraphic Transfer), WU(Western Union), PayPal;
- Company Account: T/T (Our T/T account name must be “POETRONICS INDUSTRIAL LIMITED” both HSBC HK and CITI BANK HK); Western Union (To be confirmed); PayPal (account@poetronics.com), which depends on actual situation;
A deposit of 30% or 100% of the agreed amount cost on the invoice, which depends on whether the amount over 10,000USD when an order for Poetronics is placed. A smaller percentage may be accepted and will be agreed with customer after mutual negotiation and prior to any contract being signed. All deposit amounts will be clearly described on the invoice and the balance will be payable upon completion or before delivery.

- Bank Charges/Commissions:

- T/T: The bank charges and transfer commission involved should be paid by remitter/customer, so customers should select the transfer fees that include local and overseas bank commissions. We Poetronics can pay only our bank charges usually HKD$65(equal to approximate 8.0USD), the payer’s bank charges or sometimes other commission charged by the third party bank should be include in customer’s transfer. Then customer should send the payment receipt to the supplier (Poetronics) for account checking as soon as the payment is completed;PayPal: (Apply on to the amount less than or equal to 3000 USD)

- PayPal:

PayPal Receivable Amount=(Invoice Amount+0.3)/0.956 USD
PayPal Commission=(0.044*Invoice Amount+0.3)/0.956 USD
PayPal fees rate reference table:

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- Western Union: Non-Applicable (usually paid by remitter regulated by the Western Union/Bank)

Return and Refund Policy

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